Safety & Privacy Policy

1. Age Restriction & Verification

Coffee or Tea is designed exclusively for adults aged 18 years and older. We enforce this requirement actively and without exception.

1.1  Age Gate at Registration

During the registration process, all users are required to provide their date of birth. Our system automatically calculates the user’s age from this entry. Any applicant who does not meet the minimum age of 18 years will be denied access immediately and will not be permitted to create an account.

1.2  Continued Enforcement

• Age information is verified at the point of account creation.
• Users found to have provided a false date of birth will have their accounts permanently suspended.
• We reserve the right to request additional verification at any time.
• Any account suspected of being used by a minor will be suspended pending investigation.

2. Child Safety Standards Policy

2.1  Zero Tolerance for CSAE

CoffeeSoft Inc. maintains an absolute zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE) in any form. This prohibition is unconditional and applies to all users, content, communications, and interactions occurring on or through the Coffee or Tea platform.

The following conduct is strictly prohibited and will result in immediate permanent account termination and reporting to relevant legal authorities:

• Any content, image, video, text, or communication that sexually exploits or abuses a minor.
• Any attempt to solicit, groom, or engage a minor in sexual conversation or activity.
• Any sharing, distribution, uploading, or storage of Child Sexual Abuse Material (CSAM).
• Any attempt to establish unauthorized or inappropriate contact with minors through the platform.
• Any content that depicts, promotes, or glorifies child sexual abuse or exploitation in any format.

2.2  Child Sexual Abuse Material (CSAM) — Detection & Response

CoffeeSoft Inc. self-certifies that we take the following actions to address CSAM on our platform:

• Automated image screening: All images uploaded to Coffee or Tea are automatically screened using the Google Vision API for explicit, inappropriate, and potentially harmful content before they are displayed to any user.
  • Content flagged by automated screening is immediately suppressed and queued for human review.
  • Images that cannot be verified as compliant are withheld from publication pending review.
• Immediate action upon knowledge of CSAM: Upon obtaining actual knowledge of CSAM on our platform, CoffeeSoft Inc. will without delay:
  • Remove the material from the platform.
  • Suspend or permanently ban the account associated with the material.
  • Preserve relevant records as required by applicable law.
  • Report the material to the National Centre for Missing and Exploited Children (NCMEC) via the CyberTipline, or to the relevant regional authority, in accordance with applicable Canadian and international law.

2.3  Compliance with Child Safety Laws

CoffeeSoft Inc. self-certifies that Coffee or Tea complies with all applicable child safety laws and regulations, including but not limited to:

• The Criminal Code of Canada (R.S.C., 1985, c. C-46), including provisions prohibiting child pornography and luring.
• The Protection of Children Act and applicable provincial legislation.
• Applicable international child safety frameworks including NCMEC reporting obligations.
• Google Play’s Child Safety Standards Policy for Social and Dating applications.

We maintain an internal process to ensure that confirmed CSAM is reported to the appropriate authority — including NCMEC where applicable — in a timely manner consistent with our legal obligations.

2.4  In-App User Feedback & Reporting Mechanism

CoffeeSoft Inc. self-certifies that Coffee or Tea provides an in-app mechanism for users to submit feedback, concerns, and reports. This mechanism is available to all users at all times within the application.

Users can access the reporting feature directly from:

• Any user profile page — using the “Report User” button.
• Any individual message or conversation — using the “Report” option in the message menu.
• The main Settings menu — under “Safety & Support.”

Report categories include, but are not limited to:

• Suspected minor / underage account
• Sexual or explicit content
• Harassment or threatening behaviour
• Hate speech or discrimination
• Spam or fake account
• Child sexual abuse material (CSAM)
• Other safety concerns

All submitted reports are reviewed by our Trust & Safety team. Reports involving CSAE or CSAM are escalated immediately to our designated Child Safety Point of Contact and treated as the highest priority.

2.5  Child Safety Point of Contact

CoffeeSoft Inc. has designated a Child Safety Point of Contact who is responsible for receiving notifications, coordinating enforcement and review procedures, and taking action on any reported or discovered CSAE or CSAM content. This representative is positioned to speak to our enforcement and review procedures and to take action if required.

3. Content Standards & Prohibited Material

3.1  Sexual & Explicit Content

Coffee or Tea does not permit sexually explicit content on the platform. The following are strictly prohibited:

• Nudity or sexually explicit images in profile photos, uploaded pictures, or shared media.
• Unsolicited sharing of explicit or sexual images (commonly known as “cyberflashing”).
• Sexual conversations directed at or involving minors.
• Any content that a reasonable person would consider pornographic or obscene.

3.2  Automated Image Screening

All images uploaded to Coffee or Tea — including profile photos, gallery images, and images shared in messages — are screened through the Google Vision API prior to being displayed on the platform. This screening process:

• Detects explicit, adult, and violent content automatically.
• Flags potential CSAM for immediate human review and law enforcement referral.
• Prevents non-compliant images from appearing to other users.
• Applies equally to all users regardless of account type or subscription tier.

Users who repeatedly attempt to upload prohibited content will have their accounts suspended or permanently banned.

3.3  Additional Prohibited Content

• Hate speech, racism, or discrimination based on race, gender, sexual orientation, religion, disability, nationality, or any other protected characteristic.
• Threats, harassment, or intimidation of other users.
• Impersonation of another person or entity.
• Fraudulent, misleading, or deceptive content.
• Content that violates any applicable law or regulation.

4. Privacy Policy

CoffeeSoft Inc. is committed to protecting the privacy of our users in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

4.1  Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, date of birth, gender, and profile details.
• Profile content: photos, bio text, preferences, and interests.
• Communications: messages and interactions you have with other users on the platform.
• Device information: device type, operating system, and unique device identifiers.
• Usage data: how you interact with the App, features you use, and timestamps.
• Location data: approximate location (if you grant permission), used to suggest nearby matches.

4.2  How We Use Your Information

• Provide, maintain, and improve the Coffee or Tea service.
• Verify your age and enforce our 18+ policy.
• Facilitate connections and matching between users.
• Screen content for compliance with our Safety Policy using the Google Vision API.
• Respond to user reports and enforce our Community Standards.
• Comply with legal obligations, including child safety reporting requirements.
• Send service-related communications and, with consent, marketing communications.

4.3  Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist us in operating the App (e.g., cloud hosting, image screening via Google Vision API), subject to confidentiality agreements.
• With law enforcement, regulatory authorities, or other government bodies when required by law, court order, or to protect the safety of our users or the public — including mandatory CSAM reporting obligations.
• In the event of a merger, acquisition, or sale of our business assets, with appropriate notice to users.
• With your explicit consent, for purposes not described in this Policy.

4.4  Data Retention

• Account data is retained for as long as your account is active.
• Upon account deletion, your personal information is deleted or anonymized within 30 days, subject to our legal obligations.
• Records related to safety investigations, law enforcement requests, or CSAM reports may be retained for longer periods as required by applicable law.

4.5  Your Privacy Rights

As a Canadian user, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for certain uses of your data, where applicable.
• Request deletion of your account and associated data, subject to legal retention requirements.

To exercise any of these rights, please contact us at team@coffeeortea.cc.

4.6  Security

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. User Responsibilities

By using Coffee or Tea, you agree to:

• Be at least 18 years of age and provide accurate date of birth information during registration.
• Treat all other users with respect and dignity.
• Comply with all applicable laws and regulations in your jurisdiction.
• Not upload, share, or distribute any prohibited content as defined in this Policy.
• Report any suspicious, harmful, or illegal activity you encounter on the platform.
• Not attempt to circumvent our age verification or content screening systems.
• Keep your account credentials secure and not share your account with others.

6. Enforcement & Consequences

Violations of this Policy may result in, at our sole discretion:

• Content removal.
• Temporary account suspension.
• Permanent account ban.
• Reporting to law enforcement or relevant regulatory authorities.
• Legal action where warranted.

7. Contact Us

For general inquiries, privacy requests, or support:

For urgent child safety matters:

8. Changes to This Policy

We may update this Safety and Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated Policy in the App and, where required by law, obtaining your renewed consent. The “Effective Date” at the top of this document reflects the date of the most recent revision.

Continued use of Coffee or Tea after any changes become effective constitutes your acceptance of the revised Policy.